Email Support
Reach out to us directly and we'll get back to you as soon as possible. Whether it's a bug, a question, or a feature request — we want to hear from you.
gymex374@gmail.comResponse Time
We aim to respond to all enquiries within 24 hours. For urgent issues, please include "URGENT" in your email subject line.
Manage Subscription
To manage, upgrade, or cancel your Gymex subscription, go to Settings → Apple ID → Subscriptions on your iPhone or iPad.
FAQ
How do I restore my purchases?
Open Gymex, go to Settings, and tap "Restore Purchases". Your subscription will be reactivated automatically if it's still active.
Can I use Gymex on multiple devices?
Yes — your subscription is linked to your Apple ID, so you can use Gymex on any device signed into the same account.
How do I cancel my subscription?
Go to your iPhone Settings → tap your name → Subscriptions → select Gymex → Cancel. You'll retain access until the end of your billing period.
I found a bug — how do I report it?
Send us an email at gymex374@gmail.com with a description of the issue, your device model, and iOS version. Screenshots help too!